Abu Dhabi International Airport (AUH) welcomed a mighty 564,042 passengers during the nine-day Eid Al Fitr holiday.
Despite the high traffic numbers, travellers enjoyed fast processing times and world-class service, in line with the airport’s commitment to smooth operational efficiency, high customer satisfaction and the provision of a wide range of attractive routes.
Between May 31 and June 8, AUH saw 200,867 origin and destination (O&D) travellers and a total of 361,764 transit passengers pass through the hub. The top five destinations for passengers departing from AUH were London, Dhaka, Cairo, Manila and Bangkok.
Traffic numbers were bolstered by passengers taking advantage of the airport’s ‘Feel Good. Fly AUH’ campaign, which invites travellers departing from AUH on any airline to unlock a range of awards available on www.flyauh.com. Offers included free Careem rides from Abu Dhabi City and new Dubai to AUH, a voucher of $28 to spend in Abu Dhabi Duty Free, a free VIP terminal check-in at AUH, or seven free days of parking at Skypark, as well as the chance to win $272,255 at the conclusion of the promotion.
“Eid-al-Fitr is an important holiday for all in the UAE, and many seek to travel, whether to see loved ones living overseas, or to explore new destinations,” CEO, AUH, Bryan Thompson remarked. “Yet despite this heavy traffic, we remain committed to delivering world-class services and one of the key metrics we use to measure our success is our ‘overall satisfaction index’. In the first quarter of 2019, AUH achieved first place within the Middle East for airports handling 15-25 million passengers per year. In addition, I am proud to say that 91 per cent of the passengers we interviewed rated their experience at our airport as excellent or very good.”
Thompson concluded: “We look forward to welcoming passengers across the course of the summer, and hope they take the time to experience everything Abu Dhabi has to offer.”