Following the first operational readiness trial of Dubai International Airport’s (DXB) brand new Concourse D, participating residents of the UAE expressed their satisfaction and approval of the facility.
Around 2,000 volunteers, comprising men, women, children, senior citizens and individuals with special needs, played the role of passengers arriving at, departing from and transiting through Concourse D, testing the navigational signage and the flow of passenger traffic. Trial participants also secured a first look and taste of the variety of F&B outlets on offer in the concourse.
This major trial comes after months of detailed trials and tests involving staff and stakeholders, and aimed to determine the readiness of staff, systems and processes by simulating a typical airport operation at the new facility.
CEO, Dubai Airports, Paul Griffiths noted: “I would like to thank all the volunteers for taking time out on their weekend and bringing their families along to help us get the new concourse ready for opening.
“The final element of our $7.8 billion Strategic Plan 2020, Concourse D is a timely welcome addition to Dubai International. It’s a facility designed around the needs and comfort our customers, who will surely notice and appreciate the short walking distances to boarding gates, and the accessible layout of a wide variety of world class food and retail offerings” he further declared.
Concourse D is expected to boost DXB’s annual capacity from 75 million to 90 million passengers.