Following a fruitful 2019, Emirates Airline is now in gear to focus on strengthening its business across operational, commercial and customer experience metrics in 2020.
Reflecting on milestones last year was president, Emirates Airline, Sir Tim Clark, who said: “This was a year of recalibration in terms of our fleet and network plans, when it became clear that the A380 programme will cease. Emirates’ dynamic approach to capacity deployment – during the southern runway renovation at Dubai International, as well as in response to the capricious forces of politics and socio-economics throughout the year – demonstrated our agility and yielded results. We’ve also stayed focussed on delivering our ‘fly better’ promise to customers through enhancing our product and service proposition at every touch point.”
Excited about what 2020 will bring, he added: “In 2020, we’ll continue to leverage our partnerships to provide even more connectivity and value for our customers. And we look forward to welcoming the world to Dubai for Expo2020, where we will showcase the future of aviation at the Emirates Pavilion.”
Since January 2019, the airline has carried close to 58 million passengers on its modern and efficient fleet of Airbus A380 and Boeing 777 aircraft, and has operated over 3,500 flights on average per week, travelling more than 885 million kilometres around the globe. This is equivalent to more than 2,300 trips to the moon and back.
Adding to this, Emirates Airline reinforced its global network of 159 destinations in 2019, with the addition of three new passenger routes: Dubai to Phnom Penh via Bangkok, facilitating a new connection between Cambodia and Thailand; a non-stop service to Porto, the airline’s second destination in Portugal; and most recently, a new service to Mexico City via Barcelona. It also uplifted frequencies and upgraded capacity to 12 points within its network.
The Dubai-based carrier expanded customer choice, connectivity and convenience, and ended 2019 with 26 codeshare partners and 156 interline partners in 200 countries, extending its network by over 1,800 unique destinations.
Additionally, Emirates Airline expanded its A380 network with scheduled services to Riyadh, Cairo and Muscat. The Emirates A380 also operated seasonal services during the summer to Boston and Amman.
As for fleet updates last year, the carrier placed an order for 50 A350-900 XWB aircraft at the Dubai Airshow 2019 and confirmed a full purchase agreement for 30 Boeing 787-9 aircraft.