Emirates Airline’s fully-enclosed first-class private suite, which debuted last year in November on its Boeing 777 aircraft, has been awarded gold in the ‘Up in the Air’ category by Future Travel Experience (FTE).
The FTE Global Awards recognise the efforts of organisations that work to improve the passenger experience, both on the ground and onboard. The ‘Up in the Air’ category singles out the top three initiatives that have contributed to elevating the passenger experience and/or enhancing operation efficiency during the inflight phase of the travel process.
The Future Travel Experience awards ceremony took place at HYDE, an indoor-outdoor nightlife venue overlooking the fountains of the Bellagio on the world-famous Las Vegas Strip, on September 11.
Senior vice president – North America, Emirates Airline, Matthias Schmid stated: “We’re delighted that Emirates has won the gold award for our new 777 first class private suites, which have once again raised the bar in commercial aviation. We always pursue excellence when it comes to delivering the best experience possible to our customers, so to be recognised for our efforts validates the attention we put into our products and services.”
The airline’s new private suites are the first in the industry to be fully-enclosed, with sliding doors that extend to the cabin ceiling, ensuring an unmatched level of privacy. Customers can video call the crew for service requests without leaving the comfort of their suite, and crew can serve drinks and canapes through a special service window without disturbing customers.
All suites offer a window view, as those positioned in the middle aisle are fitted with ground-breaking virtual windows that live stream views from external cameras.
The suite also comes with a 32-inch full HD screen on which to enjoy the 3,500 channels of inflight entertainment choices on offer; a personal wardrobe and private stowage space for carry-on bags; soft lighting and temperature settings that can be customised at a touch of a button; and binoculars to make the most of spectacular window views, amongst other features.