Emirates Skywards, the award-winning loyalty programme of Emirates Airline and flydubai, has inaugurated its new Emirates Skywards Centre in Terminal 3 at Dubai International Airport (DXB).
The centre at DXB will function as a one-stop customer touchpoint for all new and existing members of the loyalty programme, providing assistance across a wide range of services such as programme enrolment, profile creation and luggage tag printing. Emirates Skywards staff will also be available onsite to consult with members on all Tiers and Miles related queries including how to earn, purchase, spend Miles and make optimum use of expiring Miles.
“With our new Emirates Skywards Centre, the aim is to be one step closer to our members and to help them maximise their experience and value from the programme,” senior vice president, Skywards at Emirates, Dr Nejib Ben Khedher remarked. “Members can stop by at any time for all their Skywards needs – whether it is getting information on membership tiers, finding out about our latest partners or using their Skywards Miles to access special events at their destination.”
The Emirates Skywards Centre is located at the Departures Level in Concourse B, Terminal 3. It is accessible to all current and new Emirates Skywards members departing from and connecting to flights in the Terminal.
In addition to the Emirates Skywards Centre, members can get more information on the loyalty programme and linked offers to earn and spend miles through the Skywards section on the Emirates app, as well as online on the Emirates Skywards website. Members can also use any of Emirates Airlines’ contact channels including live chat and 24/7 phone links for their Emirates Skywards enquiries.