Etihad Airways enhances mobile application to benefit travellers

Etihad Airways

Etihad Airways has updated to its mobile application for Android, Apple and Huawei smartphones, allowing its customers to manage their journey with even greater ease.

The app’s newly added features allow travellers to purchase upgrades and other extras, use Etihad Guest Miles as a form of payment or choose from 10 other payment options, including Travel Bank, which have been added to the booking flow.

Chief digital officer, Etihad Airways, Frank Meyer declared: “To increase flexibility during the coronavirus pandemic, we established Travel Bank, an account which guests can use for future redemption on flights. With the new app, guests are now able to book their next flight with travel credits they have saved while being unable to fly due to travel restrictions. As we strive to make travel as convenient as possible, this is a step forward in our innovation strategy.”

Travel Forward 20

The refreshed mobile app is simple to use and allows users to manage their details, book flights with voice search and sign up to the airline’s loyalty programme, Etihad Guest.

Adding to this, Uber and Google Maps are now integrated into the app to direct travellers to and around the airport. If the status of a traveller’s flight should change, an update is automatically sent to the users via the app.

The new and improved Etihad Airways app is available now to download through Google Play, Huawei AppGallery or Apple Store.