Etihad Airways has unleashed one of its most innovative products to those travelling on its Abu Dhabi-Zurich route: its new Boeing 787 Dreamliner, which grants passengers the opportunity to enjoy its comfortable First Suites, Business Studios and Economy Smart Seats.
Marking this development was a ribbon-cutting ceremony which was held at the departure gate. Attending the event was chief commercial officer, Etihad Airways, Peter Baumgartner and chief operating officer, Zurich Airport, Stefan Conrad, as well as representatives from local Swiss media.
Those travelling on the inaugural flight were presented with special luggage tags and commemorative B787 certificates, while members of the Swiss media were shown around aircraft.
Commenting on the news was Baumgartner: “Switzerland is one of the most important aviation markets for Etihad Airways and it is significant that we are deploying our state-of-the-art, new B787 Dreamliner on the Zurich route.
“Our latest product is setting new benchmarks in service standards and we’re immensely proud to introduce it to Swiss travellers. We believe it will set us apart from our competitors in Switzerland and look forward to feedback from our guests who flew on today’s first flight.”
Every First Suite on the Etihad Airways B787 comprises of a large Poltrona Frau upholstered seat and ottoman, a personal wardrobe and a chilled mini-bar. The Business Studios offer 20 per cent more personal space than the airline’s current business class seats, and feature a fully-flat bed and a personal 18-inch touch screen TV with noise-cancelling headsets. The Economy Smart Seats also offer more space and even greater comfort.
Etihad Airways’ customer-oriented inflight services include chefs in first class, food and beverage managers in business class, and Flying Nannies, who receive training at Norland College in the United Kingdom.