Following a partnership with PayFort, the online payment service provider, Etihad Airways now offers those booking via Etihad.com fully automated credit card installment payment plans, ranging from three to 60 months.
This new initiative has been designed with low- to medium-income travellers and families in mind, thus, allowing them to travel without the burden of having to pay up front.
This development represents the very latest enhancement in Etihad Airways’ ongoing digital transformation, following the establishment of its Digital Transformation and Innovation team at the beginning of the year.
Commenting on the news was vice president digital strategy and innovation, Etihad Airways, Justin Warby: “Etihad is committed to continually enhancing the travel experience by providing greater choice and flexibility to our guests, while ensuring we make it as easy and secure as possible to transact through our direct channels, including etihad.com.”
“By partnering with PayFort we’re able to offer fully automated, best in class technology solutions provided by the industry leaders. We’re taking a global outlook and bringing best practice to the region,” he added.
With over 20 payment methods available on its website, the Abu Dhabi-based carrier offers diverse payment solutions to meet the needs of its global and local customers.
“This is perhaps an example of the most intuitive use of technology we can provide as an airline. At a broader sense we’re building technology and innovation into all areas of our business as an enabler for better product and service delivery, business efficiencies and customer service,” concluded Warby.