Etihad Airways has inked an agreement with Cleveland Clinic Abu Dhabi, the pioneering multispecialty hospital, under which the two organisations will collaborate to promote Abu Dhabi as a premier medical travel destination.
The first of its kind in the region between an airline and medical services provider, the agreement will see Etihad Airways offer specific medical travel packages to key markets around the world, delivering a single solution for booking flights, accommodation and medical treatments at Cleveland Clinic Abu Dhabi, which covers more than 40 medical and surgical specialties.
On the union, CEO, Etihad Aviation Group, Tony Douglas said: “As an airline offering specialised services for travellers with pre-existing medical conditions, including the care of our inflight nurse, it is a natural progression for us to partner with such a prestigious medical provider to bring more choice to our guests looking for the perfect medical travel package. Abu Dhabi has seen substantial global investment further strengthening its medical services, and we’re proud to play a part in making this world-class healthcare more easily accessible.”
The move to cooperate on medical travel services was announced as part of both companies’ support for Abu Dhabi’s wider strategy to become a leading centre for medical tourism, announced earlier this year by Abu Dhabi’s Department of Health and the Department of Culture and Tourism.
“We are delighted to sign this agreement with Etihad Airways, an organisation that mirrors our dedication to maintaining the highest levels of safety and quality at all times,” CEO, Cleveland Clinic Abu Dhabi, Dr. Rakesh Suri remarked. “Cleveland Clinic Abu Dhabi’s collaboration with Etihad Airways will make our care more accessible for patients and their families than ever before.”
With a fleet of more than 108 aircraft flying to destinations across the globe, Etihad Airways will bring Cleveland Clinic Abu Dhabi’s complex and critical care services to new markets, reinforcing Abu Dhabi’s reputation as a global hub for world-class medical tourism.
Cleveland Clinic Abu Dhabi’s international patient services team provides a seamless experience for patients who choose the facility for their specialised medical care. The hospital employs dedicated ‘Patient Ambassadors’ to guide international patients through every step of their journey, including greeting them on arrival and providing medical interpretation services.
In 2018, Cleveland Clinic Abu Dhabi treated 1,380 international patients from more than 93 countries. Since opening its doors in 2015, it has performed a number of UAE and regional firsts, including the UAE’s first heart, liver and lung transplants. In 2019, the clinic broke ground on a state-of-the-art oncology centre, bringing an integrated and transformative approach to diagnosing and treating cancer to the UAE.