Etihad Airways has partnered with Canadian travel risk management company, Sitata, to launch an interactive travel map on the airline’s official website.
Etihad Airways’ guests now have easy access to a comprehensive overview of the situation relating to COVID-19 at each destination in the airline’s network. The travel map uses advanced computer algorithms to detect new travel information globally, which is swiftly updated on its portal. The system also relies on announcements and updates published on official government websites and reputable media channels.
The information is vetted by Sitata’s team of editors and continuously updated as and when new information is made available. This provides Etihad Airways’ passengers with a source of easily accessible information to make more informed travel plans.
Chief Digital Officer, Etihad Aviation Group, Frank Meyer spoke on the development: “With travel restrictions beginning to ease in many destinations, we are keen to provide our guests with current information on COVID-19 related guidelines from the countries they plan to travel to. The current situation is still very volatile and dynamic, and with new guidelines being implemented on a daily basis – and sometimes even more frequently – it is important for us as an airline to support our guests with as much information as possible.”
The map provides important information that can impact travel arrangements, including border restrictions, curfew timings, mandatory precautionary measures, quarantine rules, airport and flight operations, as well as the number of current active COVID-19 cases in each destination. Guests can access the travel map on etihad.com under the destination guidelines section of the website.
Meyer concluded: “Collaborating with Sitata to implement their travel alert map on [our website] is yet another initiative, amongst several others, that is being implemented to ensure the continuous safety and wellbeing of our guests throughout their travels.”