General manager, Palace Downtown, Marianne Fitzgerald

Palace Downtown

Marianne Fitzgerald, an Austrian national, has been appointed as general manager of Palace Downtown in Dubai.

Fitzgerald will apply her 25+ years of luxury hospitality industry experience to her new role. She will be responsible for driving the day-to-day operations of the Palace Downtown and will be working to further boost the hotel’s already stellar status and positioning.

Throughout her career, Fitzgerald has held various managerial positions in F&B and operations at renowned hotels spanning Europe and the Middle East. Under her leadership, the hotels have been globally recognised for their commitment to excellence in the hospitality industry.

IBTM China 2019

Fitzgerald also has a strong background in human resource management, including recruitment and training.

Chief operating officer, Emaar Hospitality Group, Chris Newman: “Marianne is an experienced and talented hospitality professional and will be leading one of our most notable properties. Her leadership skills, experience in all-round hotel operations including F&B will help in further enhancing the value added to our guests, and underline Palace Downtown’s reputation as a premium city retreat that stands out for its Arabian hospitality. Her appointment will also strengthen Hiya, our women leadership development programme, as our Emirati and women talents will gain tremendously from her training and mentoring expertise.”

Meanwhile, Fitzgerald said: “A palatial oasis the heart of the city, Palace Downtown stands apart for its individualistic architecture and its commitment to offering the highest service standards, which will continue to strengthen its appeal as one of the key destinations in Dubai for luxury travellers. Our focus will be to build on this award-winning hotel’s reputation for excellence by continuing to offer unparalleled lifestyle experiences and highest levels of guest service.”