IHG perfects Meet with Confidence programme to prioritise guests’ wellbeing


InterContinental Hotels Group (IHG) has upgraded its ‘Meet with Confidence’ programme to provide appropriate and creative meeting and event solutions.

IHG will now combine its wealth of knowledge in the MICE sector with industry best-practices and the expertise behind the ‘IHG Way of Clean’, to bolster the global Meet with Confidence commitment.

Prioritising guest safety and wellbeing, while also providing flexible booking during uncertain times, Meet with Confidence means planners and attendees can rest assured that meetings and events at IHG hotels worldwide will adhere to leading cleanliness and safety practices, such as clutter-free event spaces configured to allow for social distancing; leveraging outdoor spaces where possible; disinfected tables and chairs prior to every meeting or event and during breaks; management of attendee flow with signage and staggered breaks where possible; enhanced food handling and service guidelines; hand sanitiser stations throughout the meeting and event space; and technology solutions to support virtual and hybrid meetings.

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IHG Way of Clean maintains strengthened procedures throughout the hotel to redefine cleanliness and support guests’ wellbeing, from enhanced cleaning of high-touch areas to social distancing measures.

Senior vice president, global sales, IHG, Derek DeCross spoke on the development: “We’re seeing a number of organisations currently, or looking forward to, holding safe and responsible meetings and events. To support this, IHG is offering meeting planners peace of mind and adaptability in these uncertain times.

“The Meet with Confidence programme combines a laser focus on cleanliness as well as flexibility where it’s needed most. Whether it’s for a 10-person meeting, an intimate wedding or a virtual global conference, with more than 5,900 properties in over 100 countries, our diverse family of brands provides exceptional spaces to ensure every meeting, event, or celebration is unforgettable,” he further noted.

Meet with Confidence offers maximum flexibility, with no cancellation fees, no attrition fees for rooms that are not booked, up to a five per cent rebate towards the master bill and a short-form contract.