INTERVIEW: DOSM, Symphony Style Kuwait, A Radisson Collection Hotel, Maged Hanna

Symphony Style Kuwait, A Radisson Collection Hotel

Director of Sales and Marketing, Symphony Style Kuwait, A Radisson Collection Hotel, Maged Hanna speaks to Tatiana Tsierkezou about the property’s summer offer, its appeal to travellers and its dedication to the environment.

TTG: What’s new in Symphony Style Kuwait, A Radisson Collection Hotel’s world?This summer we, at Symphony Style Kuwait, A Radisson Collection Hotel, continuously aim to offer exceptional hospitality experiences to guests and meet the evolving needs of discerning travellers. With this in mind, we have our ‘Summer Rooms Promotion’ running until the end of August 2019.

Whether you are a corporate or government representative, or even seeking to spend a lovely summer with your family, the ‘Summer Rooms Promotion’ will be to your liking.

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Furthermore, our popular Teens Hub has proven to be one of the teens’ favourite dynamic and stylish places to spend fun times with the latest Wii and PlayStation games, as well as the Interactive Magic Motion virtual reality experiences.

On the other hand, the Symphony Party Room has quickly become the venue in the State of Kuwait for children’s parties, with our expert team on hand to cater to any of them, from superheroes to princesses and anything in between.

TTG: Why should visitors to Kuwait choose Symphony Style Kuwait, A Radisson Collection Hotel?
Symphony Style Kuwait, A Radisson Collection Hotel is not only a place that caters to your comfort, but more importantly to your safety, as it’s certified as a premium safe hotel. Furthermore, we seek to not only invite you, regardless of where you are located in the world, but we ensure we reward you for your loyalty by giving guests the best prices for frequent visits, in which they experience a world of exclusivity. With every experience had with us, visitors shall gain Radisson Reward Points, by which they can redeem at the ‘Radisson Rewards’ app.

Our cultural authenticity and its blend with modernity is an optimal experience that words cannot grasp, but a first-hand experience will. Visitors can make the most of our design-LED pool, our terrace and our extensive Six Senses Spa, alongside our gym.

The hotel is a place in which a guest can have the optimal dining experience through its outstanding dining outlets and award-winning restaurants, catering to all culinary needs and desires.

Symphony Style Kuwait, A Radisson Collection Hotel, will cater to the needs of corporate guests wanting to organise business meetings through a personalised approach. All personal needs are addressed in a professional manner, allowing guests to achieve their objectives. Each meeting room is equipped with a free high-speed WiFi, a common breakout area for refreshments, a built-in screen and projector alongside a built-in television with Bose sound System. Symphony Style Kuwait, A Radisson Collection Hotel consistently focuses on meetings and events markets in order to enhance its rooms and its services for both leisure and corporate segments through a multitude of sales and marketing activities and channels.

TTG: Which markets were healthy last year, and which markets are fundamental to you this year?
The healthiest markets for Kuwait are Qatar, the KSA and the UAE. They are fundamental for our corporate business.

Kuwait is a main market in the region for business. The tourism industry in Kuwait, just like Qatar, the KSA and the UAE, has been quite healthy thanks to the fundamental support provided to it by corporate businesses, as plenty of meetings are held in our 18 meeting rooms and networking occurs in our executive lounge.

TTG: With the tourism industry becoming ever-more eco conscious, what is the property doing to become ‘greener’ and reduce its carbon footprint?
Symphony Style Kuwait, A Radisson Collection Hotel is partaking in the Green Key initiative with the help of the hotel staff and the leadership of the general manager, Peter Schuler. The staff and the general manager have both expressed and demonstrated their eagerness to protect the environment and preserve natural resources through the hotel’s adoption of environmentally friendly and sustainable methods of operation, that aim to save the earth’s resources in addition to raising awareness among guests.

Some of the projects initiated include Espresso Capsule recycling, a yearly beach cleanup and plastic collection for recycling, in addition to a partnership with Omniya company. Within the first month of the Nespresso recycling initiative, we collected used capsules and sent them to be recycled. The partnership with the leading company, Omniya, has been crucial in the initiative of recycling plastic.

Furthermore, Symphony Style Kuwait, A Radisson Collection Hotel, ensures all meetings are held in a carbon-free environment through its sustainability project with First Climate, one of the world’s largest carbon offset organisations. Beyond a carbon free environment, we have also organised initiatives where sprout pencil stubs can be planted as a wish of a fruitful green meeting for your corporate gathering.