INTERVIEW: GM, InterContinental Jordan, Carlos Malliaroudakis

InterContinental Jordan

General manager, InterContinental Jordan, Carlos Malliaroudakis brings Tatiana Tsierkezou up to speed with the iconic property’s latest news.

 TTG: Please tell our readers a bit about InterContinental Jordan. What can they expect when visiting and how does it stand out among competition in the Jordanian capital city?
InterContinental Jordan is the largest property in Jordan. With 440 rooms and suites, it can accommodate large groups for both leisure and MICE. The hotel is very much reputable in organising high-end social events and big weddings. It is also the ideal place for officials and delegations.
InterContinental Jordan has 55 years of strong heritage and history. The hotel is considered ‘La Grande Dame’ of Jordan and of the capital Amman.
The know-how of our colleagues makes the hotel unique in terms of guest experience. This is what makes us different from the rest.
The hotel has a Club Lounge overlooking the old city of Amman and our customers can enjoy and unmatchable Cub InterContinental experience.

TTG: What exciting news can you share with our readers?
We have started an uplifting plan of our hotel facilities and we have renovated our all-day dining restaurant, our outdoor swimming pool and the kitchen of our Lebanese restaurant, Bourj El Hamam, so far.
We have other plans and projects in place that will cover other public areas and 120 rooms.

IMEX Frankfurt 2020

TTG: Is F&B a major focus for the property? If so, what’s next?
We recently opened a new Sushi Bar called ‘Soba’. This is the latest edition to our restaurant and bar offering.
InterContinental Jordan is one of the largest food and beverage destinations in Jordan. With the famous Lebanese restaurant, Bourj El Hamam, Mexican cuisine at Cinco De Mayo and Indian specialties at Indu, these award-winning outlets are frequented mainly by the local community.
Our terrace is full during the summer nights. It is the place where guests can meet and spend beautiful moments, while enjoying great food and drinks in splendid weather.

TTG: As general manager, what are your plans for InterContinental Jordan?
Our aim as a team is to value our 55 years of history and heritage, and introduce clients to new, innovative offerings, in terms of F&B and packages.
Lately, we invested in state-of-the-art operating equipment to help us elevate our reputation in the dining and outside catering fields.
The uplifting of our product will consolidate our positioning in the market as well. Our goal is to continue welcoming officials, such as Presidents, Prime Ministers and other high ranking officers. InterContinental Jordan knows how to cater for the needs of such dignitaries, and this is definitely one of our unique selling points.

TTG: Please tell me about Amman as a destination. What can visitors look forward to when visiting this city?
Jordan’s Ministry of Tourism has put a lot of emphasis on boosting the country’s tourism industry. Amman is very diverse from a cultural and archeological perspective. There are big developments happening in the restaurant and bar industry within the city. People can now enjoy great outlets, beautiful rooftops nestled in the old neighbourhood of Amman and can safely enjoy a walk within it’s narrow roads, while enjoying delicious street food delicacies in places such as Rainbow and Weibdeh.

TTG: Finally, please tell me a little bit about yourself and your journey in hospitality.
I have been in my current role of general manager of the iconic InterContinental Jordan for one year. I have 30 years of experience in the hospitality industry mainly with IHG, spanning over six countries: Greece, Lebanon, Jordan, Qatar, Kuwait and the UAE.
I am delighted to be back in Amman with my family after almost 13 years. The country is beautiful with a strong cultural heritage. Jordanians are very hospitable, and we felt at home shortly after our arrival.