M Hotel Makkah by Millennium’s outstanding hospitality services were highly commended by Booking.com’s Guest Review Awards 2018.
The hotel received a guest review score of 8.1, reflecting a high level of guest satisfaction in the hotel quality services, whilst consolidating its position as a leading luxury hotel in the KSA.
The Guest Review Awards programme is Booking.com’s annual appreciation programme that honours hotels for hospitality excellence according to review scores left by guests after their stay. For a hotel to be considered for the award, it must receive an average review of 8.0 or more.
On the property’s success, general manager, Mohamed Abdel Fattah said: “We are proud to receive this prestigious recognition from Booking.com, one of the largest travel companies in the world. The award comes as a result of our dedication and continuous efforts to provide top quality services that meet the satisfaction of modern travelers and create a memorable experience for our guests.”