Marriott International launches new content on digital meetings and events platform

Marriott International

Following the announcement of its Commitment to Clean and Global Cleanliness Council, Marriott International has introduced digital content about redefined processes and reimagined spaces guided by cleanliness experts and best practices to help hosts, organisers and attendees plan and execute meetings and connect with confidence.

Recognised as an industry leader for quality and exacting standards for over 93 years, Marriott International is introducing changes which include enhanced sanitation guidelines, new operational training for associates, and increased use of conference technologies to ensure that customers are able to come together when they are ready. Meeting planners may now reference a series of new materials, including an informational video, customer stories and resources that provide additional context and information for designing successful events in the current environment.

Available today on, these tools illustrate Marriott International’s approach to delivering high-quality meeting experiences across its full portfolio of hotels and resorts.

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Chief global officer, global operations, Marriott International and chair, Marriott Global Cleanliness Council, Ray Bennett elaborated: “Our Commitment to Clean is guiding everything from how we keep our guests and associates safe to how we begin to welcome back event and meetings business.

“Our Global Cleanliness Council is working with us to tackle the realities of the COVID-19 pandemic and what that means for an event or meeting at a hotel. Having experts in the area of hygiene, food safety, infectious disease, and infection prevention has been enormously beneficial in helping us think through everything we can do to support organisations as they begin to envision, plan and execute future meetings and events of all sizes,” he further noted.

The primary focus of the hotel events teams is to help our planners understand what a meeting in today’s environment will look like and ensure they can do their jobs swiftly and easily, with events designed to serve their meeting objectives. From planning through contracting, the hotel teams consult with clients to review new practices including social distancing of attendees, and enhanced offerings such as virtual/hybrid meetings, contactless registration, and catering solutions. The Marriott Bonvoy Events’ portal houses best practices, testimonials, and visuals of actual meetings to bring the experience to life for the experts pulling the meetings together.

The Marriott Bonvoy Events team has created a series of physically distant floor plans that enable event planners to visualize room configurations that allow for socially distant gatherings while still supporting the meeting’s purpose and goals. Consultations, pre-convention meetings and site tours can all be conducted virtually and adapted to include hygiene and safety briefings.