Oman Air recently entered into a partnership with Rezgateway for a complete holiday reservation system.
The system, RezG-Package, is expected to noticeably enhance the Omani airline’s efficiency and performance by automating almost all manual functions. Rezpackage includes dynamic packaging capabilities, B2B and B2C reservation, a back office system, integration to a payment processing and finance system, a call centre module and much more.
This partnership will also benefit Oman Air Holidays’ customers, as they will now be able to book online, via Oman Air’s Holidays call centre or through Oman Air travel.
Holiday packages booked via the system can encompass every aspect of the trip such as air tickets, car hire, hotel accommodation, airport transfers and land tours.
Also part of the agreement, Rezgateway will provide fully integrated travel technology to Oman Air, allowing the airline to source products and services seamlessly from any provider in the world, via XML/web services. The system will additionally allow the carrier to distribute Omani products worldwide at the click of a button.
Finally, the back office functionality of the system allows managers, finance departments and agents to manage their work and track progress in real-time.
Senior vice president sales – GCC, MENA and Africa, Oman Air, Mahfoodh bin Ali Al Harthy enthused: “As part of Oman Air’s current ambitious expansion programme, we are making significant investments in Oman Air Holidays. As with all aspects of Oman Air’s business, we are committed to ensuring that Oman Air Holidays offers its customers the very best in terms of quality, choice and convenience.
“We are therefore pleased to have appointed Rezgateway to deliver its RezG-Package complete holiday reservation system. Rezgateway understands Oman Air’s vision and has the experience, technology, people and commitment to support the success of Oman Air Holidays and we look forward to working with the company.”
Meanwhile, CEO, Rezgateway, Mesfin Eyob also noted: “We recognise Oman Air is committed to giving its customers the best possible service and outstanding value. Their partnership with Rezgateway will help the airline deliver on this aim. We are thrilled to be partnering with Oman Air and leveraging our technologies to achieve their mission.”