Committed to providing high-quality customer service, Oman Air has announced the soft opening of a new call centre in Gurgaon, India.
The new call centre will operate 24-hours a day, seven days a week, and will be managed by call centre expert, Interglobe Technologies, which will provide support in English, Hindi, Urdu, Bengali, Nepali and Tamil.
Enthusing on the soft opening was senior vice president sales GGC, Middle East and Africa, Mahfood Ali Al Harthy: “We are delighted to be opening a new call centre in Gurgaon, India. Providing the best customer service is of the utmost importance to Oman Air and this new call centre will enable us to provide support to our valued guests from the Indian subcontinent 24-hours a day, seven days per week.”
Oman Air currently flies to and from 11 cities in India, including Goa, Mumbai, Chennai, Kochi, Thiruvananthapuram, Hyderabad, Delhi, Lucknow, Bangalore, Kozhikode and Jaipur; as well as Karachi, Islamabad and Lahore in Pakistan; Kathmandu in Nepal; and Colombo in Sri Lanka.