During the IHG EMEAA General Managers Conference in Bahrain, InterContinental Hotels Group Cairo Citystars (which comprises InterContinental Cairo Citystars, InterContinental Residence Suites Cairo Citystars, Holiday Inn Cairo Citystars and Staybridge Suites Cairo Citystars) was awarded three prestigious accolades.
The first award was IHG’s ‘Front Runner Award’ for the fourth quarter of 2019, which recognises hotels that achieve or exceed a level of excellence in quality, guest satisfaction, colleague feedback and revenue. This accolade is handed to qualifying hotels quarterly and IHG distributes it to the property that achieves the highest guest satisfaction results and overall performance.
Adding to this, the InterContinental Hotels Group Cairo Citystars properties also scooped the ‘Commercial Excellence Award’ for IHG Cairo Citystars and the ‘Trailblazer Award’ for Holiday Inn Cairo Citystars.
During his acceptance speech, general manager, InterContinental Cairo Citystars, Dieter Franke, who is also the area general manager of Egypt, said: “The success we have achieved came through [the team’s] hard work and motivation; it came through because [we] stood strong in challenging times and I consider it as a recognition that we are successful in building a winning culture within the team, and that we truly work better together.”