Travelport is the first official GDS operator for the management of live booking of flights using the International Air Transport Association’s (IATA) New Distribution Capability (NDC) technical standard.
“This is a landmark moment for airline distribution,” president and CEO, Travelport, Gordon Wilson said. “We are delighted to have taken a lead in bringing the NDC era to life. It has required an extraordinary amount of skill and expertise to make this happen and I want to thank my own colleagues at Travelport as well as those at our partners. We are still at the very earliest stages of NDC deployment. Its evolution will continue to take time as we learn from the practical experience of its first use.”
The first transaction was made by a British agency, Meon Valley Travel, on October 19, for a short-haul low-cost flight from London to Milan issued by a major European carrier. It was managed on the latest Travelport Smartpoint agency point of sale. The new capability allows bookings to be made for any services on the airline without incurring a surcharge. It is the first of a series of products Travelport is developing to accommodate changing airline distribution methods.
The airline industry has been developing NDC since 2012, with the goal of extending customisation to agents and establishing closer relationships between airlines and customers.
Travelport published a Roadmap for its initial range of NDC products in February, having been the first GDS operator in December 2017 to acquire Level 3 certification from IATA as an aggregator. This status is necessary for any organisation seeking to provide vital offer and order management functions. Over the next few months the first version of the NDC capability, launched this week, will be used by a steadily increasing number of agencies and airlines as part of the NDC rollout. It will also be followed by a series of product enhancements, including a version for online agents in 2019.