Travelport has further evolved Travelport Smartpoint, its point of sale product for corporate and leisure travel agencies.
Travelport Smartpoint 6.0, the latest edition of the product, offers travel consultants even more capabilities to advise their customers on the entire range of products, optional services and offers available from airlines that Travelport distributes, with fully interactive, graphical screen displays and real time booking.
The new edition has been made available as a simple download to Travelport’s desktop app or an automated upgrade for those using the company’s web browser version.
With the new updated edition, travel agents can now access an airline’s branded fares and ancillaries at the availability, fare quote and fare shop stages of the booking process, providing a new level of product insight and information at more of the key stages in the customer buying experience.
This in turn will allow travellers to be better informed of the products available to them, the various options on offer, the cost of the next product up and the ancillary products available to buy, allowing them to tailor their journey to their preferences and requirements.
Other enhancements include reducing the number of clicks required to access vital information and the ability for agents to book and pay for the wide portfolio of low cost carriers using debit cards (in addition to credit cards) within the same booking workflow.
Commenting on the updated product was president and managing director – Africa, Middle East and Asia, Travelport, Rabih Saab: “We are constantly looking at ways to improve our already ground-breaking and innovative point-of-sale solution Travelport Smartpoint. We are also listening to our travel agency customers to find out exactly what they want from our products and systems.
“This latest version allows travel agents to sell more effectively and efficiently, increase revenues and grow their businesses. We have received extremely positive feedback from the agents who have been testing this for us and we are excited to be rolling it out so all of our customers can benefit,” Saab concluded.